Oriental and Area Rug Cleaning
TLC have been cleaning rugs for nearly 30 years and understand how our clients value and treasure their rugs. Every single one has a story behind it, whether it came back from a holiday or is a treasured family heirloom.
High quality silk rugs, down to the everyday area rug, we have developed a rug cleaning system that treats each one as gently as possible while still achieving top class results. (We pride ourselves on our fringe cleaning!)
Your rug will be returned to our rug cleaning facility at Paulton, where it will be put through an exhaustive 10 step process to ensure the best possible result.
We strongly recommend cleaning rugs at our facility rather than at your home. The results are vastly superior and accelerated drying avoids colour bleed or dye run.
Most rugs are completed in 10 to 15 working days, we’ll call you when it is ready to arrange a delivery time.
TLC’s dedicated rug cleaning facility handles literally hundreds of rugs each year with each one passing through a rigorous 10 stage cleaning process.
The TLC 10 Stage Rug Cleaning Process
1. Pre-inspection and collection.
We will visit your home to inspect the rug, determine the best way to clean and give you a written quotation for the work.
2. Dye test for colour run.
On arrival at our unit, if required, dyes are tested to ensure colourfastness. The results of this test may determine how the rug is cleaned.
3. Dry soil removal.
On return to our facility, dry soil is removed from both the back and pile of the rug taking care not to damage the fringes.
4. Fringe cleaning.
Some companies use bleach to make the fringes white. It looks good but causes the fibres to gradually rot and eventually fall apart. We wet clean both sides of the fringes using mild cleaning agents. It’s much harder work but the fringes are left undamaged.
5. Pre-treatment of marks or spots.
Now we can turn our attention to the rug proper by spot treating obvious stains and marks.
6. Thorough cleaning.
Having selected the most suitable method, wet, low moisture or a combination of both, your rug is carefully cleaned to the highest standards.
7. Rapid, controlled drying.
Perhaps the most important part. Rapid drying greatly reduces risk of colour run or mould formation in very thick, heavy rugs.
8. Stain protection treatment.
At this stage, a stain protective treatment can be applied. This is particularly useful on lighter coloured wool rugs , especially Chinese which are prone to permanent staining.
9. Inspection.
Once the rug is fully dry, it is visually inspected to check all removable marks and stains have gone. If anything is not right, the rug is cleaned again!
10. Wrapping and return.
The rug is then wrapped to avoid soiling in transit back to you.
PS: You are welcome to bring rugs to our unit. There will always be someone to help you unload and as you are saving us a journey – we’ll stain protect it free of charge!
When you deal with TLC, your money is not at risk. You are completely safeguarded by our iron-clad 100% Money Back Guarantee. The terms of our guarantee are quite simple – If you are dissatisfied in any way, we’ll return and clean free of charge. If you are still unhappy, your payment will be refunded without quibble!
You can relax, knowing that you are completely protected by our iron-clad 100% Money Back Guarantee.
